Rules and Regulations
Rules and Regulations on Access to and Use of ISS Library Services
Rules and regulations for the use of the Library of the International Institute of Social Studies (ISS) of Erasmus University Rotterdam (hereafter referred to as the Library).
Version: 2012
To be cited as: ISS Library Rules and Regulations 2012.
These regulations take effect as of 1 September 2012 and replace all previous versions.
Without prejudice to the application of other relevant legal regulations or regulations established internally by Erasmus University Rotterdam (EUR), such as the EUR Code of Conduct and the regulations included in the student bylaws, the following rules shall apply to the use of the ISS Library, effective 1 September 2011.
Chapter I: General conditions
Chapter II: Library premises
Chapter III: Borrowing
Chapter IV: Digital information facilities
Chapter V: Enforcement of rules
Chapter I: General conditions
1. These rules and regulations apply to the use of the Library area, including the open book and journal stacks, the catalogues and electronic databases, PCs and other equipment, the circulation services and spaces forming part of the Library.
2. The Library is open to all who want to use the services of the Library, in compliance with these rules and regulations.
3. Visitors must provide proof of identity when requested to do so by the Library staff.
4. Visitors may leave outdoor clothing and bags (both large and small) in the designated lockers before entering the Library. The ISS is not liable for loss of or damage to these items. Lockers may be used for one day only. At the end of each day Library staff will empty the lockers.
5. Only small snacks and drinks in topped bottles, cans or mugs may be brought into the Library.
6. Visitors are expected to respect the peace and quiet within the Library. Absolute silence should be maintained in the designated quiet zone to enable people to study without being disturbed. Normal conversations may be carried on in the lounge area.
7. Mobile phones may be brought into the Library if in silent mode. Phone calls should be made outside of the Library.
8. Prior permission must be obtained from the Head of Library and IT Services for taking professional photos of or shooting films in the Library. The Head can be contacted via the ISS Library and IT Assistance Desk (ILIAD).
9. The books, journals and other information carriers, collectively referred to in these rules and regulations as publications, must not be changed or amended in any way.
10. Visitors to the Library and those who use the circulation services or other services of the Library are liable for any damage they cause to the collection, the building, any equipment, or the Library furnishings
11. The Library aligns its procedures with the provisions of the Protection of Personal Data Act.
12. Anyone who feels that these rules and regulations have not been correctly applied in his case may submit a complaint (in writing or otherwise) to the Librarian. An appeal against a decision by the Librarian can be made in writing to the Institute Board (IB) of the ISS within six weeks.
Chapter II: Library premises
13. The Library is open to those who want to consult publications in the Library, use the Library facilities or study there.
14. It is not possible to reserve study places in the Library. When leaving the Library it is not allowed to reserve a space by leaving publications or personal belongings behind. Publications and/or personal belongings may be removed if left unattended longer than one hour at a study place.
Chapter III: Circulation services
15. Anyone with a library card may borrow publications under the provisions of article 32 of these rules and regulations with the exception of publications that the Librarian has designated as for reference use only.
16. A library card is issued free of charge to ISS staff. The ISS service card issued by the ISS is valid as a library card.
17. A library card is issued free of charge to those registered at the ISS as a student, auditor, external student, course participant or exchange student and who have access to the facilities and collections of the ISS. The ISS service card issued by the ISS is valid as a library card.
18. A library card is issued free of charge to guests, ISS Alumni, students of Dutch universities and schools for higher education (Hogescholen, HBO-instellingen) on presentation of proof of identity and recent proof of their address. Students also have to show a valid student card.
19. A library card will be issued to others on payment of an amount that is reviewed annually.
20. The library card is issued exclusively for the personal use of the cardholder. It is not permitted to use the library card on behalf of others.
21. Persons not connected with the ISS may be issued a library card under certain conditions. Legal or contractual conditions and restrictions regarding the access to information for persons who neither work nor study at the ISS may exclude these persons from using parts of the collection.
22. Day-visitors are entitled to consult all library materials, including online resources, providing this is not in conflict with other articles of these rules and regulations. To use any of the public pc's registration at ILIAD is required.
23. A borrower must show his card each time he borrows. If the borrower is represented by someone authorized to use his card, this person must show the appropriate card.
24. If the library card is lost or stolen, the person to whom the card has been issued remains responsible until the loss has been reported at the ISS Library and IT Assistance Desk (ILIAD). Applications for new ISS service cards must be made at the Student Office of the ISS.
25. Members must notify the Library of any change of physical or e-mail address (see also article 32). Recent proof of address must be produced.
26. Publications have to be collected from the open shelves by the borrower. Documents have to be requested via the catalogue or at ILIAD in person. They have to be collected at ILIAD.
27. Publications requested by borrowers will be held at ILIAD for a period of one week.
28. The loan period is 28 days, except for publications for which the Librarian has set a different loan period. Only in cases where the book has been reserved by another user will the borrower be requested to return the item.
29. If a book has not been reserved by another user, it can be renewed by the borrower online via the catalogue, or via ILIAD either by email or in person.
30. Borrowers must have a valid e-mail address for receiving overdue notices and for other announcements from the Library. ISS students and staff must use the e-mail addresses issued to them by ISS. The library card will be blocked if overdue notices and announcement are undeliverable.
31. Borrowers must return borrowed publications to ILIAD before expiration of the due dates. When borrowed items are not returned or renewed in time, fines are levied. When the items are not returned and/or fines are not paid, the user’s loan account is blocked.
32. If the Library repeatedly has to refer cases of non-returned publications by the same reader to the debt recovery agency, the Librarian may permanently bar that user from borrowing.
33. The borrower is liable for damage to or loss of the publications he has borrowed from the moment that they are handed over to him or his representative, regardless of how and whether he has caused the damage or loss. Borrowed items are considered to be lost when they are not returned on time after the Librarian has requested their return.
34. Users wishing to borrow a publication that is already on loan can reserve this publication through the online public catalogue, via the Library website or at ILIAD. The publication can be borrowed as soon as it has been returned to the Library and processed. The Librarian will notify the user when the publication is available. It will be reserved for one week after the date stated on the notification.
35. The maximum number of loans per borrower is as follows:
Maximum number of loans per borrower: | |
ISS students and staff, ISS retired staff, ISS guests (‘staff-like) | 24 |
Other borrowers | 5 |
36. The Librarian can negotiate the loan of publications from other libraries (ILL) for a charge agreed annually. Borrowing these publications is subject to the same provisions of these rules and regulations unless the other library has different regulations.
37. ISS staff members and PhD students may open an ILL account with the Library. For more information and how to request an ILL account please contact ILIAD.
38. Users leaving the Institute for more than 21 days are requested to either return all borrowed items before departure, or contact the Library to make alternative arrangements to guarantee access to the materials in case of a recall.
39. All Library materials must be returned to the Library before a diploma or certificate will be issued.
40. Payments should be made in cash in the exact amount of money.
Chapter IV: Digital Information Services
41. The Rules and Regulations for the Use of Computers and Networks apply to use both inside and outside the Library building, for each contact or consultation of the digital information facilities made available by the Library.
42. The software on the PCs in the Library is for the exclusive use of the students and staff of the ISS. It is not allowed to use any software on the PCs that has not been provided by ILIAD.
43. Bringing laptops or other equipment and/or other goods that do not belong to the Library into the Library is at the risk of the library user and/or owner of the goods. The Library does not accept any liability. Using wall sockets in the library for such equipment is only allowed in places where this does not lead to dangerous situations of any kind at all. All liability for damage to persons or goods caused by the equipment as mentioned above and/or by the use of such in the Library lies with the owner and/or user of these goods.
44. Users other than ISS staff or students may use only those digital information services within the Library that are offered by the Library on a digital information services licensing basis (‘walk-in use’). These users should apply at ILIAD for a so-called walk-in user account.
Chapter V: Enforcement of Rules
45. The Library staff is authorized to call to account anyone who does not comply with these Rules and Regulations or who otherwise misbehaves.
46. The Librarian is authorized to take measures against anyone who violates the rules. Sanctions, including the levying of fines, the assessment of charges for the replacement of Library materials, and/or the temporary or permanent suspension of library privileges apply to all Library users who fail to adhere to these Rules and Regulations.
