ISS Library
ILIAD is the ISS Library and IT Assistance Desk. It is your first point of contact for questions about IT and Library Services. All IT and Library issues and questions can be reported:
- by email to ILIAD@ISS.NL
- by telephone (+31 70 4260) 456
- in person during opening hours of the ILIAD desk in the library.
- Opening hours of ILIAD are published here.
Try us!
ILIAD offers support not only for ISS network and computers, but also for private equipment of students and staff. Virtually, we offer unlimited support where the sky is the limit! We help our users in purchasing their computers, repairing and r... » read further
ILIAD offers support not only for ISS network and computers, but also for private equipment of students and staff. Virtually, we offer unlimited support where the sky is the limit! We help our users in purchasing their computers, repairing and r... » read further
Internet in student hostels and ISS building
ISS building and all ISS student hostels have high speed internet access. Most hostels offer both wireless and wired connections. In some hostels only one type of connection is offered, wired or wireless. These are two ways how to connect to inte... » read further
ISS building and all ISS student hostels have high speed internet access. Most hostels offer both wireless and wired connections. In some hostels only one type of connection is offered, wired or wireless. These are two ways how to connect to inte... » read further
Software for your computer
Software availability is a many splendored thing: each producer sets his own rules and marketing. » read further
Software availability is a many splendored thing: each producer sets his own rules and marketing. » read further
How to keep your computer safe?
Get informed! Visit the website www.cybersafeyourself.nl and find tips and information on cyber safety. Follow this comprehensive online tutorial about cyber safety openlearn.open.ac.ukSubscribe yourself to a security alert service like one o... » read further
Get informed! Visit the website www.cybersafeyourself.nl and find tips and information on cyber safety. Follow this comprehensive online tutorial about cyber safety openlearn.open.ac.ukSubscribe yourself to a security alert service like one o... » read further
Do not indulge in copyright abuse
In the past ISS has received a number of so called "abuse warnings" from various authorities and internet providers that refer to users of the ISS network illegally spreading copyrighted material through the Internet. Individuals involv... » read further
In the past ISS has received a number of so called "abuse warnings" from various authorities and internet providers that refer to users of the ISS network illegally spreading copyrighted material through the Internet. Individuals involv... » read further
Where to store your files?
ILIAD requires you to store all your files on your home drive H: on the ISS server storage. Data saved on the H: drive is save, secure and accessible only to you. All the data on the H: drive gets daily backuped on tape and ISS offers 99,99% avai... » read further
ILIAD requires you to store all your files on your home drive H: on the ISS server storage. Data saved on the H: drive is save, secure and accessible only to you. All the data on the H: drive gets daily backuped on tape and ISS offers 99,99% avai... » read further
Printing and photocopying at ISS
ISS provides printing and photocopying facilities with multifunctional copiers. You find one or more copiers on each floor and in the library. Each copier/printer is capable of photocopying, printing and scanning... » read further
How to introduce the Service Card to the printer?
1. You already have a printing PIN code or you have received a temporary PIN code by email in your mailbox. Write the number down and go to the nearest printer. 2. Type your PIN code in the ‘Equitrac’ control device [right of printer] to ident... » read further
1. You already have a printing PIN code or you have received a temporary PIN code by email in your mailbox. Write the number down and go to the nearest printer. 2. Type your PIN code in the ‘Equitrac’ control device [right of printer] to ident... » read further
ECDL
After a pilot run, ECDL is now open to all ISS employees and PhD candidates. ISS offers a set of five diagnostic tests of the European Computer Driving License (ECDL) free of costs to its employees and PhD fellows. Also ECDL exams can be taken. » read further
After a pilot run, ECDL is now open to all ISS employees and PhD candidates. ISS offers a set of five diagnostic tests of the European Computer Driving License (ECDL) free of costs to its employees and PhD fellows. Also ECDL exams can be taken. » read further
How to convert documents to PDF
On ISS computers: All ISS computers are equipped with Adobe Acrobat Professional (will expire and be replaced after June 2011), which includes a PDF printer spooler. You can "print" any document to this printer, which will then create... » read further
On ISS computers: All ISS computers are equipped with Adobe Acrobat Professional (will expire and be replaced after June 2011), which includes a PDF printer spooler. You can "print" any document to this printer, which will then create... » read further
